Category: FM

Responding to the FM Challenge – Lessons from Constructing Excellence Asset Group

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In February earlier this year we hosted a Responding to the FM Challenge constructing excellence breakfast event where we welcomed John O’Brien, Chair of the constructing excellence asset management theme group to Leeds to give an overview of the task group’s work on maximising operational excellence in buildings. At the seminar John outlined how built assets can be more effectively procured and operated to help organisations deliver their vision, strategy and objectives. John mentioned that 2015 will see the publication of a guide summarising lessons learnt through the theme group & it’s associates. & provide examples of case studies and best practice modules for FM that companies could take forward into their own organisations.

Following on from this session John published the following article for Constructing Excellence in May reflecting on that work so far. The full article, reproduced below, originally appeared on the Constructing Excellence website here



John O’Brien reflects on lessons from the Constructing Excellence Asset Group – Constructing Excellence

Responding to the #FM challenge in 2015

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On 28th January 2015,  we welcomed over 40 built environment professionals to our first Constructing Excellence breakfast event of the year which explored FM, asset management & the challenges of managing buildings in today’s ever changing workplace environments.

For this event we welcomed two speakers, Hedia Delly who gave a frank account of the challenges of managing FM at a rapidly expanding local company, Callcredit, and John O’Brien, Chair of CE Asset Management task group who presented on the group’s recent work on how to achieve operational excellence.

A summary of the presentations & discussion is detailed in our event storify below

#Savethedate Our next Constructing Excellence seminar will be a twilight event on 25th February 2015 focusing on the new CDM regulations.


Join us for a #CEYH2015 Asset Excellence breakfast

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We are pleased to announce the details of our first #CEYH2015 breakfast seminar which will focus on facilities management, building management and asset excellence.

This seminar, held at Addleshaw Goddard in Leeds on 28th Jan, will feature presentations from two highly knowledgeable speakers in the sector,


Hedia Delly, Group Head of Facilities & H&S for Call Credit Information Group

“The challenges of managing buildings in a growing business”

Hedia is group head of facilities and health and safety at Call Credit Information Group, a fast growing information group. Hedia will give an overview of the challenges she has experienced in managing buildings and their facilities to respond to the fast growing and fast paced environment at Call credit over the last few years.


John O’BrienFM and Asset Optimisation task group chair, CE

“How to deliver operational excellence in buildings – lessons learnt by CE’s asset management group”

Over the last two years John has chaired CE’s review of the lessons learnt by major clients across sectors including retail, health, commercial, industrial, education and infrastructure into how to procure, build and manage built assets to deliver operational excellence. John will summarise the conclusion of the groups work.